Privacy Policy
Effective Date: 04/08/2026
Business Name: North Star Growth Company
Website: https://northstargrowthcompany.io/
1. Introduction
North Star Growth Company (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our Google review automation tools.
2. Information We Collect
A. Personal Information
Name
Email address
Phone number
Business name
Billing/payment information (if applicable)
B. Customer Data (Provided by Clients)
As part of our services, you may provide customer contact information, including:
Customer names
Email addresses
Phone numbers
This information is used strictly for review request automation on your behalf.
C. Automatically Collected Information
IP address
Browser type
Device information
Pages visited and time spent on site
Cookies and tracking technologies
3. How We Use Your Information
We use the information we collect to:
Provide and operate our services
Send automated review requests via SMS and/or email on behalf of your business
Communicate with you regarding your account or services
Improve our website and services
Process payments and transactions
Comply with legal obligations
4. How We Share Information
We do not sell your personal information. We may share information with:
Service providers (e.g., SMS platforms, email providers, CRM systems)
Third-party platforms (such as Google) to facilitate review requests
Legal authorities if required by law
5. TCPA Compliance (SMS Messaging)
North Star Growth Company complies with the Telephone Consumer Protection Act (TCPA). By using our services, you agree that:
You have obtained prior express consent from recipients before sending SMS messages
You will only send messages to individuals who have opted in to receive communications
You will not use purchased, rented, or third-party contact lists without proper consent
All SMS messages sent through our platform must:
Clearly identify the sender (your business)
Include opt-out instructions (e.g., “Reply STOP to unsubscribe”)
Comply with all applicable laws and regulations
We are not responsible for misuse of the platform by clients who fail to comply with TCPA requirements.
6. CAN-SPAM Compliance (Email Communications)
We comply with the CAN-SPAM Act for all email communications. By using our services, you agree that:
You will not send misleading or deceptive email content
You will include accurate sender information and subject lines
You will clearly identify messages as promotional when applicable
You will include a valid physical mailing address in emails
You will provide a clear and functioning unsubscribe mechanism
All marketing emails sent through our platform must allow recipients to opt out of future communications.
7. Opt-Out Instructions
Recipients of communications sent through our platform can opt out at any time:
SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link included in the email
Opt-out requests must be honored promptly in accordance with applicable laws.
8. Google Review Policy Disclaimer
North Star Growth Company provides tools to facilitate customer feedback and review requests. However:
We do not guarantee that customers will leave reviews
We do not guarantee positive ratings or outcomes
We do not manipulate, filter, or alter customer feedback
All review activity must comply with Google’s review policies. Clients are solely responsible for ensuring their use of our services aligns with those policies.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
10. Your Responsibilities
If you provide customer data to us, you agree that:
You have obtained proper consent from your customers
Your use of our platform complies with TCPA, CAN-SPAM, and other applicable laws
You will not upload or use data unlawfully
11. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Personalize content
You can disable cookies through your browser settings.
12. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
13. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Opt out of marketing communications
To exercise these rights, contact us at: [email protected]
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
15. Children’s Privacy
Our services are not intended for individuals under 13 years of age.
16. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
17. Contact Us
North Star Growth Company
Email: [email protected]
Website: https://northstargrowthcompany.io/
