Terms & Conditions

Terms & Conditions Effective Date: 4/08/2026 Business Name: North Star Growth Company Website: https://northstargrowthcompany.io/ 1. Overview These Terms & Conditions (“Terms”) govern your use of the North Star Growth Company website and services. By accessing or using our website or services, you agree to these Terms. If you do not agree, you should not use our services. 2. Services North Star Growth Company provides tools and services that help businesses: Automate customer review requests Send SMS and email communications Manage and improve online reputation We may update, modify, or discontinue services at any time without prior notice. 3. Eligibility By using our services, you confirm that: You are at least 18 years old You are authorized to act on behalf of your business You will comply with all applicable laws and regulations 4. User Responsibilities You agree that you will: Provide accurate and truthful information Only use data you have legal rights to use Obtain proper consent before contacting customers Use our services in compliance with all applicable laws You agree not to: Send spam or unsolicited messages Use misleading or deceptive practices Violate any local, state, or federal laws 5. SMS & Email Communications Compliance SMS (TCPA Compliance) You are responsible for ensuring that: Recipients have opted in to receive messages Messages clearly identify your business Messages include opt-out instructions (e.g., “Reply STOP to unsubscribe”) Email (CAN-SPAM Compliance) You agree that all emails: Include accurate sender information Contain a valid mailing address Provide a clear unsubscribe option We are not responsible for misuse of the platform. 6. Opt-Out Rights Recipients may opt out of communications at any time: SMS: Reply STOP to unsubscribe Email: Use the unsubscribe link included in messages You agree to honor all opt-out requests promptly. 7. Google Review Disclaimer Our services help facilitate customer feedback requests, but: We do not guarantee reviews will be left We do not guarantee positive feedback We do not alter or manipulate reviews All activity must comply with Google’s policies. 8. Payments & Billing Pricing will be provided before purchase Payments are due as agreed upon All payments are non-refundable unless stated otherwise Failure to pay may result in service suspension or termination 9. Intellectual Property All content, systems, and materials provided by North Star Growth Company are owned by us and may not be copied, distributed, or resold without permission. 10. Limitation of Liability To the fullest extent permitted by law: We do not guarantee specific business results We are not responsible for lost profits, data, or business opportunities Our total liability is limited to the amount you paid us 11. Indemnification You agree to protect and hold North Star Growth Company harmless from any claims arising from: Your misuse of the platform Your violation of laws (including TCPA or CAN-SPAM) Your failure to obtain customer consent 12. Third-Party Services Our services may integrate with third-party platforms (e.g., messaging providers, review platforms). We are not responsible for outages, errors, or policies of those third parties. 13. Termination We reserve the right to suspend or terminate your access if you: Violate these Terms Use the platform unlawfully Fail to make required payments 14. Governing Law These Terms are governed by the laws of the State of Minnesota. 15. Changes to These Terms We may update these Terms at any time. Continued use of our services means you accept the updated Terms. 16. Contact Information North Star Growth Company Email: [email protected] Website: https://northstargrowthcompany.io/